In order to remain competitive in high-growth industries and drive sustainable economic growth, Taiwan realized the need to upskill civil servants in English, AI, digital development, and sustainability. To support Taiwan’s Bilingual 2030 vision, the National Development Council (NDC) needed a flexible upskilling partner and Coursera was the perfect fit. The partnership has been nothing short of transformative, with over 87% learner satisfaction, validating the quality and impact of Coursera’s materials on skill improvement. Now, Taiwanese civil servants are acquiring industry certifications from top tech companies like Microsoft and Amazon, which enhance credibility and help build robust skills. This has amplified their working knowledge and expertise, highlighting the value of providing continued education for civil servants. NDC achieved a 96% course completion rate, leading to improved English proficiency, crucial for elevating Taiwan to the international stage.

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