Many core banking systems were created for a predigital world of brick-and-mortar branches and call center agents. Heritage systems are being taxed beyond their intended purpose and are inadequate to deliver real-time digital services that customers now expect.
Increasingly, basic retail banking services are being commoditized. To avoid being an afterthought, banks need to bring more value to their customers by creating more distinctive digital services. As part of a broader banking ecosystem, this also means banks must securely share data with digital partners who can help them compete.
Adopting a modern cloud platform based on open source standards can provide banks the agility they need with the performance, reliability, and security they have come to trust.