Today’s IT leaders face a complex environment in which they are increasingly required to serve their organization’s business needs while leveraging cutting-edge technologies. To learn more about the challenges they face, ServiceNow and ThoughtLab teamed up to survey 500 IT leaders around the world. The high-performing IT leaders identified in this process are called “trailblazers.” IT leaders are excelling in the new environment, contributing to multiple areas of their organizations, acting as culture changers, strategically aligning with the C-suite, and decentralizing IT functions to speed up deployment. While IT leaders are currently leading the way in many areas of AI-driven transformation, this new era of business has only just begun, bringing diverse challenges and opportunities to all organizations. Learn more about what the best IT leaders are doing to drive results now and in the years to come.