Impact AI: Enterprise AI Maturity Index 2024
The Enterprise AI Maturity Index, a report co-produced by ServiceNow and Oxford Economics, provides findings on AI adoption. We surveyed 4,470 executives around the world, including Japan, to measure AI performance across five pillars: strategy, leadership, workflow, people, governance, and value realization. According to the survey, only 18% of companies are using AI effectively, and many are in the experimental stage. Companies that are considered “trailblazers” score high on the AI Maturity Index and are active in transforming through AI. While this report focuses on how pioneers’ AI management and investment approaches differ from their peers, there is plenty of time for companies that aren’t yet pioneers to catch up and harness the potential of AI. Learn more about how pioneering companies are using AI to gain a competitive advantage in this white paper.
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