Providing the value, network, and partnership to help agencies modernize telecommunications The COVID-19 pandemic forced managers to rethink business processes to adapt to the new normal.

Government agencies, whose duties are to protect citizens and implement services to enhance daily life, are not protected from the pandemic’s impacts.

For instance, the California Department of Housing and Community Development (HCD) is a growing department whose mission is to develop and preserve affordable housing for the people of California. The department is based in Sacramento, along with a large segment of its workforce who worked on-site before the pandemic and relied on desk phones to carry out many operations.

HCD needed a technology partner to help support its workforce as it transitioned to working remotely.

T-Mobile® for Government provided a solution that enabled teleworking through managed mobile devices, a powerful 5G network with robust coverage, high capacity, and tailored management services. This allows the department to be more proactive than reactive to the future of work.