In today’s rapidly evolving retail landscape, small and medium-sized businesses (SMBs) face mounting pressures from changing consumer behaviours, disruptive technologies, and fierce competition. To drive sustainable growth, SMB retailers must bridge the gap between rising customer expectations and delivering standout experiences.
This Retail Systems webinar, sponsored by Cisco, provides a comprehensive playbook for SMBs to master agile, customer-centric retail strategies. Drawing insights from the upcoming report “The SMB Challenge: How Small and Medium-Sized Retailers are Tackling an Increasingly Complex Market,” expert speakers unpack proven approaches to boost revenue and brand awareness through advanced analytics for demand forecasting, personalised marketing campaigns, and optimised inventory management.
The on-demand webinar explores strategies for breaking down operational silos and fostering a culture of innovation to stay agile amid disruption. Speakers highlight how to leverage multipurpose technologies to enhance store automation, safety/security, actionable insights, and rich customer engagement. Additionally, the session emphasises the importance of prioritising sustainability initiatives such as reducing shrink/fraud, improving compliance, and decreasing waste/consumption.
From the storefront to distribution channels, this webinar equips SMB retailers with data-driven strategies, cutting-edge solutions, and best practices to bridge customer expectations with unparalleled experiences. Unlock sustainable growth by harnessing digital transformation, operational agility, and relentless innovation.
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