Operationalizing innovation in financial services through managing the hybrid environment

What is needed to respond to this situation is a pivoting of the organization’s IT structure and mindset to equip itself with the right people. tools, and partners to continue to accelerate the return to innovation. These new challenges of the industry’s transformation are a given. But as IDC’s 2021 Worldwide Industry CloudPath Survey (n = 300 financial institutions) shows. institutions chose “innovative offerings to support transformation” as their top criteria for choosing a cloud provider, signaling the importance of a digital infrastructure for the ability to innovate.

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